American Storage And Logistics, Inc.

Customer Service

Shipping & Delivery

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.

 

Privacy & Security
See our Privacy Policy.
 
Returns & Replacements
At American Storage And Logistics, Inc., your satisfaction is always guaranteed. We know it's sometimes necessary to return or exchange an item.
We want to make it easy. Return or exchange your American Storage And Logistics, Inc. items by mail, UPS, LTL, or at our facilty. No authorization from customer service is required. 
New items in original packaging can be returned within 90 Days for a full refund, exchange, or store credit, minus shipping and handling fees.
New items missing original packaging cannot be returned.  Please retain all packaging material until you're completely satisfied with the condition and performance of your purchase. 
Used items cannot be returned, unless they are received in a condition other than what is noted on the website.  Used items received in a condition other than what is noted on the website can be returned within 30 Days for a full refund, exchange, or store credit, minus shipping and handling fees.  

 

Ordering
Create an account to place an order and to track all of your orders from American Storage And Logistics, Inc.
 
Payment, Pricing & Promotions
Online Payments are completed through the security of Paypal.  Online pricing may not match pricing at our facility, and online prices may not be honored at our facility.  Online promotions are for online purchases only, they may not be honored at our facility.
 
Contact Us
Phone: 1-800-608-8300
Fax: 1-616-246-8715
Email: service@aslmhc.com
 
Updating Account Information And Viewing Orders
Log in to your account to update your account information.